"Nice UX: It has a user-friendly user interface - Good server speed: As you submit a ticket or reply to a ticket, it responds very fast - Appropriate notifications for tickets."
"If you have a support desk and need the auto ticketing options on client queries then Deskero handles this perfectly well without any hassles. Tracking a users ticket from beginning to end is easy and shows all responses and is very easy when it comes to allocating certain tickets to specific agents."