Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and putt some order into the chaos of modern customer care. Their aim is to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks.
"As a company we have recently started using deskero and find the features are perfect for our support desk to log calls. The other benefit is the reporting from it and the fact it allows us to see response times and how long a call was open."




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