Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and putt some order into the chaos of modern customer care. Their aim is to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks.
"Deskero is a easy to use solution for customer contact centers multichannel capabilities. It has, in only one environment, the capabilitiy to establish and maintain a conversation with a customer …
"We have been using Deskero for more than two years; we use it for our employees tickets in our two locations as well as for our customers. We are very …
“Deskero immediately improved our customer care service, providing us with an effective and flexible tool to simplify every aspect of both the listening and the engagement of our clients.”
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