“Descope’s flexible workflow made implementing passkeys and taking care of edge cases relatively straightforward. With conditional steps, we routed users to passkeys when their hardware or software were compatible, and routed them to fallback MFA options when passkeys couldn’t be supported. Visualizing the user journey as a workflow helps us audit and modify the registration and authentication journey without making significant code changes, which sets us up well for the future.”
“Apart from improving security, Descope's workflow-based approach has helped us streamline and personalize our onboarding journey - from the initial email invite to the user's first login. It has also let us quickly experiment and iterate, as changes can easily be made in Descope's flow builder. We rely on the Segment connector to capture and share user journey touchpoints with other tools.”












