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"We’re always interested in receiving customer feedback and learning from it to improve our products to offer the best web experience. Following coding changes designed to improve functionality and the customer experience, we decided to carry out user testing on a specific customer journey to find out whether we had been successful and how we could improve further. The findings from the user sessions and recommendations from Degree 53 were invaluable to us in terms of providing insight into the challenges our customers experience with our website and how it could be improved further. Based on the user testing feedback, we now have a good understanding of the strengths and weaknesses of our site from a usability point of view and we have a clear direction on what we need to do next. We have great brands and it’s important to us that our customer experience supports them. I’m confident that we’ll be able to achieve this thanks to the help from the users and the experts at Degree 53."
"The apps provide customers a new channel to interact with Betfred. Placing messages, receiving sport event information, including live scores, direct to the mobile device are new innovative features and a superb addition to our digital offer."
Augmentum is a Web Development company. It provides services like Application Testing, Enterprise App Modernization, Web Development, Mobile App Development. Augmentum creates products, consults, and performs software services for enterprise digital transformation. Since its founding in 2003, they have co-innovated with all the world-class clients to employ human-centered strategies and leading-edge technologies to produce mission-critical, award-winning, transformational digital experiences for their customers, employees, and partners.
Current Studios is an innovative experience design studio with dozens of creative technology awards, including three Cannes Lions. They collaborate with brands and ad agencies to create new interactive experiences, leaving human interaction at the centre of everything they do.
Metova is a privately held leading technology company creating custom world-class mobile, web, and Internet of Things technology services for customers looking to respond to a disruption in their industry or looking to make waves as the disruptor. They build amazing things for companies that disrupt and innovate, have been building custom software solutions since 2006, and can help anyone do the same. Thy help companies transform their business through technology to meet the growing expectations of the customers they have and the customers they want. By helping identify their needs, they can define and build the experiences they expect, align with business goals to streamline workflows, and increase revenues while delighting customers.
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