"Defined.ai transcription accuracy is excellent, quickly adapting labeling guidelines for new concerns and evolving priorities as they arise. They’re more than our transcription & annotation vendor - they are our partner and enabler in achieving state-of-the-art ML performance."

"The Virtual Assistant project launched by AMA, through the strategic partnership with Defined.ai embodies the fusion between innovation and technology, boosting the public sector with private sector knowledge. This combination of efforts and expertise has enabled the creation of an AI solution at the service of the public sector Portuguese."