44 DataServ Testimonials

"We have cut down on the amount of paper invoices that we must shuffle through for accounts payable. Everything is grouped together in one location with the ability to code right on the screen. With our payable system, if the invoice matches the PO, the process is automatic. I never have to approve it. It has cut payable time down to a fraction."

"We recently added another 2,000 cars to the fleet and system. In the past, that required adding 2 FTE’s to handle all of the accounting/finance work. With DataServ, we do not have to add any team members to achieve this growth."

"The long-term business relationship approach DataServ takes, makes it easy to work with them on our document and process automation needs."

"Engaging DataServ was a good decision, and we are pleased with how DataServ has supported us. Our users have found the solution to be extremely easy to learn and use. And our exception process, which before was difficult and time-consuming, has been made very manageable. Now many of our other divisions are looking at DataServ as a potential partner for their payables applications."

"I have been very impressed by DataServ’s unique approach to working with our organization. Rather than ‘pushing’ solutions looking for a problem, they act as business analysts and consultants, asking intelligent questions that uncover opportunities for improvement to our processes. Then they propose well-conceived solutions that are based on our real business challenges. In the end, SSM’s relationship with DataServ has been a true partnership."

"We have more time to focus on business needs such as doing research and making sure that we're getting all of our discounts versus manually keying invoices."

"With DataServ’s Quote to Cash (Q2C) solution we gained greater efficiencies within all of our AR transactions and reduced time and effort on resolution by having immediate access to all documents involved with any transaction via a web browser. DataServ integrated with our AR Management system and provided one click access to documents while leveraging concurrent licenses, which helps keep our costs from growing."

"In my job as a credit/collection analyst, when making collection calls to my accounts, I am very often asked for invoice copies of unpaid bills I'm requesting payments on. DataServ is very quick & easy to access and easy to locate the needed data and pull it up to print. There are also several reports that some of our accounts require, such as computation analysis and many other reports, and obtaining these reports is very convenient with DataServ."

"The visibility is amazing."

"The improvements our department gained with DataServ were almost instantaneous. Our expectations have been exceeded, and we look forward to many years with DataServ."

"We had a staff of people doing nothing but POD retrievals, and the invoices weren't tied to these POD's, so it was a time consuming process. The system setup was taken on by DataServ on behalf of Sony. They understand the retail distribution model and their turnaround is quick."

"DataServ gave us instant access to the latest in imaging technology, and to experts in the use of that technology, without big capital expenses or training costs. Implementation was quick and easy, allowing us to realize significant savings almost immediately. DataServ has been an important part of our continuous process improvement effort."

"In the distribution industry, transaction costs are critical, and are closely tied to our profitability. Due to the large number of our AP transactions, we focused on it as an area where we could uncover gains."

"We have a high percentage of PObased invoices, so we knew DataServ’s AP workflow would help. These enhancements have made our process much more efficient."

"You have an account manager that stays with you, this is so important. You need to build a relationship with this person because they are your partner in crime and are here to help you. I like knowing I can go to them and know I will get the Gold Star Treatment."