Datacor FAQs

    • Who is Datacor best for - their role(s) within what kind of companies.

      With over 35 Years’ of experience, Datacor is the leading provider of business software solutions to the Chemical Industry. If you are mixing, blending, or manufacturing based on a formula or a recipe, then Chempax will work for you. Chempax has been installed in 100’s of companies, primarily in these industry segments:
      - Adhesive & Sealant Manufacturers
      - Antifreeze, Brake Fluid and Other Auto Chemicals
      - Ingredients, Cosmetic & Personal Care
      - Paint, Ink & Coating Manufacturers
      - Oils and Lubricants
      - Reagents / Lab & Fine Chemicals
      - Cleaning & Sanitizing Chemicals
      - Surfactants & Specialty Chemicals
      - Metal Finishing Chemicals
      - Water Treatment Chemicals
      - And more

    • How does Datacor benefit them?

      One Chemical Industry Centric Vendor:
      - External Portal: Web Ordering, Sample/Quote Requests, Product Catalog, Customer Self-Service
      - CRM: Sales, Mobile, Web Data Portal, Outlook Integration
      - Planning: Forecast, MRP, International Logistics, Shipping and Receiving Graphical Schedule
      - Document Management & Workflow: COAs / BLs / Invoice(s), WHS Release, CBP Fillings
      - Regulatory: GHS SDS and Labeling, SARA Reporting, TSCA, DOT, FDA, DEA, DHS Controls
      - Warehouse Management: Stock Status, Lot Control, Bar Coding, Shipping, Receiving, Counting
      - Operations: Customer Orders, PO’s, Production, QC, Shipping and Receiving, Non-Conformance / ISO
      - Accounting: Invoice, AP, AR, GL, Budgets, Reporting, Banking, ACH, Credit Card Processing

    • How technical do users need to be to use Datacor's software?

      Since Chempax was designed specifically for process manufacturers and chemical distributors it is very intuitive. It utilizes the nomenclature of the industry and streamlines processes the way you do business.

    • What makes Datacor a leader in this space?

      For over 35 years, Datacor’s Chempax (ERP) and eChempax (CRM) software solutions have powered chemical and process industries. While maintaining the largest customer footprint in the industry, our software solutions help raise productivity, drive profitability, and grow the top line. Datacor is not just a provider of industry specific software but our extensive experience delivers a level of consulting that is unparalleled in the industry.

    • Who are Datacor's biggest competitors (3-5 companies)?

      Microsoft Dynamics, Sage, Infor, Open Systems, SAP B1

    • How/why is Datacor better than those competitors (or most others in their market)? What about Datacor is unique, stronger, easier, etc.?

      Datacor's Business Management Software (ERP & CRM) is focused solely on the chemical industry rather than trying to be all things to all people and industries. We are highly specialized and provide industry experienced implementation, support, and updates catered to how you do business. We know your business our competitors need to learn it.

    • What kind of features can customers expect Datacor to release in the near future? And longer term?

      One of our priorities is providing a software solution that is automated and easy to access whether you are in the office or on the go.

    • Which popular or common software does Datacor integrate with?

      The most popular, seamless, and common integration is with Microsoft's Office Suite.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Datacor. If it's not simple, use broad estimates or ranges for typical setups.

      We offer subscription licensing per user, hosted or on-premise with a fixed implementation. We also offer license plus maintenance pricing.

    • Does Datacor offer a trial or free download available?

      Schedule a free demo today at www.datacor.com.

    • Does Datacor offer any kind of training/education for their product?

      We have customized and structured on-site training and implementation. We also offer web education and webinars. Our annual users group meeting is a 3-day interactive educational symposium.

    • Describe the implementation process and timeline for Datacor software.

      We do the installation. The implementation process can range from 3 months to 9 months.

    • What are the Datacor support options? List all.

      Support is provided through our maintenance agreement or subscription model. It is done via phone, digitally or on-site.

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