“Our previous systems couldn’t handle the scale and complexity of our data. Databricks provided the centralized platform we needed to innovate faster.”

“The Databricks Data Intelligence Platform enables us to identify old customers at risk of churning and leverage machine learning to power personalized marketing campaigns designed to engage and drive LTV at an unprecedented level.”

“The adoption of Databricks has ensured that we can future-proof our data capabilities. It has transformed and modernized the way we work, and that has a direct impact on the quality of care delivered to our community.”

“With Databricks, we are now able to rapidly and collaboratively prototype new forecasting models that benefit our customers. With self-service dashboards, notebook prototypes and SQL workspaces, everyone can participate in exploring and extracting insights from our data.”

“Our goal is to consolidate all platforms onto Databricks, progressively decommissioning our legacy platforms over time. This will give us the total cost of ownership efficiency that we need to move forward and invest more in AI capabilities.”

“It was taking us days to piece together customer journeys because our data was scattered across different systems. True customer obsession isn’t possible without the ability to connect and understand those interactions in real time.”

“Databricks Data Intelligence Platform gives us the underlying tech to help our customers offer an authentic chat experience while efficiently using insights to improve business performance.”

“With Databricks, we now have the capability to leverage a comprehensive set of features and functionalities. We’re enabling faster decision-making and increased productivity at a controlled cost.”

“While our legacy architecture served its purpose, relying on truncate-and-reload tables made transformations costly and time-consuming. Autoscaling clusters were available but too expensive to utilize fully. To prepare for the future, we needed more accessible and efficient features.”

“With over 15.3 million customers and a network of 315 branches, Techcombank processes vast volumes of data across its operations to make customer-centric and data-driven decisions. Databricks provides the technological foundation we need to unify all our data and advance our data analytics and AI capabilities. This will enable us …

“When it comes to lead allocation, it’s crucial to optimize the distribution among team members to enhance conversion rates while managing a significant workload."

“We’re talking petabytes and petabytes of data that we’re going to be leveraging for our models. What’s going to scale? I knew the answer was Databricks.”

“Looking back, we couldn’t have prototyped and gotten HORIZON out as fast as we did without MLflow.”

“Our data specialists were overwhelmed with ad hoc requests. AI/BI Genie now enables colleagues across trading, product and acquisition to access data in seconds instead of hours or days, freeing specialists for deeper insights and predictive outputs.”

“Databricks offers a robust platform for data governance, cross-team collaboration and more. Since our partnership with Databricks, THE SWING has seen a dramatic improvement in operational efficiency.”