Data Dwell FAQs

    • Who is Data Dwell best for - their role(s) within what kind of companies.

      Sales + Marketing professionals

    • How technical do users need to be to use Data Dwell's software?

      Not technical at all - our tools are designed for sales and marketing teams

    • What makes Data Dwell a leader in this space?

      Native experience in Salesforce

    • How/why is Data Dwell better than those competitors (or most others in their market)? What about Data Dwell is unique, stronger, easier, etc.?

      - native Salesforce experience
      - prioritize opportunities in Salesforce
      - increase Sales productivity
      - analyze content effectiveness
      - create brochures directly from the software
      - autotag assets using A.I
      - easy-to-use UI

    • Which popular or common software does Data Dwell integrate with?

      We have an open API, so we can communicate with any software solution.
      However, most vendors take advantage of our Salesforce CRM, Hootsuite, Issuu, and Magento integrations.
      On our roadmap are: Office 365, Adobe Creative Cloud, Wordpress, Drupal, Joomla, and Shopify

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Data Dwell. If it's not simple, use broad estimates or ranges for typical setups.

      Sales Athlete - $10/user/month. 10 GB of data per client account. Every additional 10 GB = $5/month. Implementation and customer success – free of charge

      MarkAccel - We use a pricing sheet for this that details data, user numbers. Usually starts at $300/month for 50 users (2 admins, 3 power, 45 standard) and 50 GB of data

    • Does Data Dwell offer a trial or free download available?

      Yes - free trials are available for all our products

    • Does Data Dwell offer any kind of training/education for their product?

      Training users is a top priority for us - after all, we can only hope to be successful if companies are using the tool properly! All support and training is included in our monthly contracts in the form of:
      Online User Guides
      One-to-One Training (virtual or on-premise)
      One-to-Many Training (virtual or on-premise)
      Full Onboarding Support
      Chat Training

    • Describe the implementation process and timeline for Data Dwell software.

      Sales Athlete can be up and running within 5 minutes. Salesforce Administrators download it directly from the Salesforce AppExchange, and we offer guidance at every step of the process. We have a document detailing the implementation process and timeline I'm happy to share with you.

      MarkAccel, our DAM product, can be up and running within 1 day. We create an account for clients, send them login information, and assist them in gathering and uploading digital assets onto the system. Our experts help administrators upload assets using industry best practices.

    • What are the Data Dwell support options? List all.

      Full Onboarding Support
      Chat Support
      Email Support
      Phone Support

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