Dacast FAQs

    • Who is Dacast best for - their role(s) within what kind of companies.

      We have been serving different industries, among which: Faith/Spirituality, Sport/eSport, Business, Education, Brand/Marketing Agency, Production, Entertainment, Media, Government/Nonprofit, Medical/Health, Real-Estate, Manufacturing... Among many other industries.

    • How does Dacast benefit them?

      Dacast platform is ideal for all kinds of activities, allowing small and large companies to distribute their video contents to:
      - Educate/train their audience via webinars, live events, tutorials, lectures, or podcasts for example.
      - Promote their company or product via webinars, video marketing, demos...
      - Inform their audience through news, interviews, conferences...
      - Create their own OTT platforms distributing a large number of films or series for example.
      Among many other uses.

    • How technical do users need to be to use Dacast's software?

      Dacast is an easy-to-use platform suitable for all types of broadcaster levels. Check out this quick tutorial, and discover how you can quickly launch a live stream and upload a video on demand: https://www.dacast.com/support/knowledgebase/quick-overview-of-dacast-video-streaming-hosting-solution/

    • What makes Dacast a leader in this space?

      For over 10 years we have been offering the best online video platform that simplifies the distribution of premium media content.
      Since then more than 300,000 professional broadcasters and businesses have trusted Dacast to deliver their live and on-demand video content.
      On March 13, 2019, Dacast announced the acquisition of vzaar, a video hosting platform trusted by businesses worldwide, further establishing Dacast’s position as an uncontested leader in the OTT industry.

    • Who are Dacast's biggest competitors (3-5 companies)?

      Some of our competitors are sprout video. wowza and brightcove.

    • How/why is Dacast better than those competitors (or most others in their market)? What about Dacast is unique, stronger, easier, etc.?

      Dacast compared to his competitors, has the following advantages:
      Contract-free, so you can pay as you go, for a specific event or period for example.
      Dedicated team for 24/7 support, along with a strong knowledge base and an active online community.
      Integrated paywall.
      Dacast is a turnkey solution that takes the headache out of video streaming, leaving content owners and broadcasters to focus on what they do best.

    • What kind of features can customers expect Dacast to release in the near future? And longer term?

      We are currently working on a Multi-currency paywall balance, a Live Chat, and Live transcoding solutions.

    • Which popular or common software does Dacast integrate with?

      Dacast is compatible with a wide variety of encoders among them OBS, Wirecast, vMix, Larix, among many others... We invite you to check out the mandatory and recommended encoder settings for live streaming with Dacast here: https://www.dacast.com/support/knowledgebase/live-encoder-configuration/

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Dacast. If it's not simple, use broad estimates or ranges for typical setups.

      Dacast offers multiple pricing plans, including:
      - Starter Plan: 1,000 GB of bandwidth and 50 GB of storage for $39/month
      - Event Plan: 6 TB of bandwidth upfront and 50 GB of storage for $63/month
      - Scale Plan: 24 TB of bandwidth annually and 1 TB of storage for $188/month
      You can also calculate the costs of your video streaming and storage with our calculator: https://www.dacast.com/live-streaming-pricing-plans/

    • Does Dacast offer a trial or free download available?

      Dacast offers a 30-day free trial, so you can get a feel for the platform before to buy. This free trial includes 10GB of free bandwidth and obviously, no credit card is required. Get started for free with Dacast: https://www.dacast.com/signup/

    • Does Dacast offer any kind of training/education for their product?

      During your 30 days free trial you will receive different emails and in-app messages to guide you and help you get onboard. In addition, you will have a dedicated account manager available throughout your journey to help you get the most of the platform based on your specific needs. Note that we also have a chat online available 24/7, along with a strong knowledge base and an active online community.

    • Describe the implementation process and timeline for Dacast software.

      We invite you to take a look at the Dacast implementation process and how easy it is to grow your business in no time: https://bit.ly/3dq5WQo

    • What are the Dacast support options? List all.

      For the event plans and above you can benefit of a dedicated 24/7 support: https://www.dacast.com/live-streaming-pricing-plans/

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