Cyara's software helps customers accelerate the delivery of flawless customer experiences across voice and digital channels at scale! API enables enterprises to go AGILE and deliver innovative CX capabilities within hours instead of months or weeks. They platform can be used for performance testing, regression testing and ongoing monitoring to accelerate the customer experience innovation lifecycle (CXIL). Cyara provides leading-edge solutions to some of the most recognizable brands in the world. Every day, millions of flawless customer interactions are delivered by organizations utilizing the Cyara Platform.
"It’s a lot asking non-technical call center agents to participate in active troubleshooting. We might spend an hour on a conference call, simply walking them through how to collect log files. That was time-consuming for us, and frustrating for the agent."
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