"I wanted to let you know how incredibly grateful we are to Ray Qasimyar. Our Exchange server was corrupted yesterday, which normally would be a HUGE problem for the Navy League, but luckily Ray was the engineer assigned to our issue. He provided us with a workaround, called every couple of hours with an update, kept us well-informed and gave reasonable expectations for when we'd be back online, and worked tirelessly to fix this for us. We couldn't be more grateful. The whole office wants to send him a fruit basket or something, we're just all so grateful and amazed by his hard work and dedication on this. He really went above and beyond to fix this and make sure we knew what was going on. He made us feel valued as a client, and showed that he understands our needs as a nonprofit to communicate effectively. I can't be more effusive about how incredible he was and how much we appreciate him."