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CrushBank

Read 10 CrushBank reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch 3 customer videos to see why companies chose CrushBank as their Customer Support Automation

CrushBank is an award-winning AI system designed to speed access to company and IT support information through a client-specific private data lake. Built with business-grade AI from IBM watsonx, CrushBank dramatically cuts the time spent searching for answers. Managed Service Providers (MSPs) and corporate service desks benefit from reduced escalations and enhanced data quality.

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  • 10 Testimonials View
  • 3 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 303 reference ratings
4.8/5.0 (303)

10Testimonials

  • "CrushBank has positively impacted our service delivery process by helping us apply the ITSM model to ticket classification and better predict ticket time budgeting. It also helps us have a …

    CR-T

  • "The biggest things that I'm excited about are the ticket classifier and ticket budgeter. Being able to put averages on things like PC deployments and see what the outliers are …

    Visual Edge IT

  • “CrushBank gives our frontline engineers on the help desk the ability to solve customer problems faster. It helps us close say an extra ticket a day per engineer.”

    NovaTech
9 more testimonials currently locked

3 Case Studies

  • How Equinox IT Services Onboards New Technicians Faster and Closes More Tickets

    Steve Talford Co-founder

  • Revolutionizing Legal Document Management with CrushBank

  • IT Weapons’ Transformation Gary Benezra on CrushBank’s Impact

    Gary Benezra IT Weapons
2 more case studies currently locked

3 Customer Videos

2 more videos currently locked

Additional CrushBank Information & Resources

Read CrushBank Reviews, Testimonials & Customer References from 10 real CrushBank customers.

Browse CrushBank Case Studies, Customer Success Stories, & Customer References from 3 businesses that use CrushBank.

Watch CrushBank Customer Videos to learn why 3 businesses chose CrushBank.

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