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32 CRMNEXT Case Studies

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  • Security Bank - Customer Case Study

  • Creating an Experience-Driven Banking Dominance Through an Integrated Platform Across All Lines of Business

  • Propelling sales, wallet share and coverage with a unified Media CRM platform

    Tarun Katial Chief Executive Officer

  • AU Small Finance Bank - Customer Case Study

  • Kotak Bank - Customer Case Study

    Sanjay Gupta President & Business Head - IT

  • Induslnd Bank

    Soumifra Head - Consumer Banking

  • Delivering Intelligent, Continuous Insurance Experience With a Unified Digital Platform

  • Revolutionizing Life Insurance with an Intelligent, Unified Digital Technology

  • Leveraging Digital Journeys in Insurance for a Continuous, Delightful Experience

  • 86% Improvement In Customer Loyalty Index

    Gyan Shankar Senior VP, IT

  • 240% Increase In Lead Conversions And More High-Impact Results Below

    Faisal Mohammed CIO & Head Of Transformation

  • Enabling Personalized Experience With Smart Workflows

    Mike Randall SVP/COO

  • Increasing business outcomes and creating loyal customers, at scale, on a Unified Platform

  • Maximizing Customer Lifecycle Value With A Smart Customer Service Platform

  • Bank Danamon Indonesia - Customer Case Study

    Henny Liu SVP IT Digital & Front-End Solution Head
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