“The basic problem with this approach, is that we’re correcting a lot of mistakes after the fact, instead of catching them upfront. We needed to find a way to prevent the errors from happening in the first place.”
“At first, we had to get used to collecting data in a different way, But then we realized that the system was making our jobs so much easier. We were being more thorough with our visits and finishing up our source by the time the patient left.”












