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Crimson Case Studies

  • IT Recruitment Agency Deliver Quickly For Urgent Expo Project

  • Microsoft Cloud Services Solutions Help Utilities Providers Enter £3bn Commercial Water Market

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    KAMIND IT, Inc. (KAMIND) is an information technology (IT) cloud consultant specializing in Microsoft Office 365 and other cloud software. Using these cloud-based services, KAMIND IT helps organizations refocus IT resources on projects that generate true business value by reducing overall IT service costs and increasing employee productivity. As a Tier 1 Microsoft Cloud Champion and a Microsoft Gold Partner, KAMIND IT has more than 8,000 end users deployed in more than 160 customer locations throughout the country.

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    Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%

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    Simplus is a leading Gold Consulting Partner of Salesforce Quote-to-Cash implementations, providing solutions to help enterprises streamline quoting, sales, service, finance, operational and marketing workflows and business processes. Headquartered in Salt Lake City, Simplus has certified staff with expertise in Salesforce Quote-to-Cash, Sales Cloud, Service Cloud and Pardot. Simplus has worked with many of today’s leading brands, including Winston Brands, Box, Zendesk, SurveyMonkey, Franklin Covey and more.

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