CrankWheel Testimonials

  • "Speaking with our telesales and customer success agents, and managers in those departments, we know how useful CrankWheel is for our front-line teams. We have been consistently delighted with CrankWheel since signing-up and first rolling the solution out in 2016. Since then, adoption across the company has grown, with 1000 agents now using CrankWheel either in telesales conversations, or in a remote control capacity, on-boarding customers and troubleshooting. It’s ideal in a sales environment, helping new customers see and experience our solutions, letting them tweak websites and advertising campaigns, before agents ask if they want to go-ahead, which leads to strong buy-in before we ask them to open their wallet. Across telesales and customer success teams, CrankWheel consistently delivers what we need, with an excellent level of service."

  • "Easy like Sunday morning. Our sales representatives love how easy it is to present to potential customers in the middle of a phone call, and the ability to visually present or demonstrate has increased sales of our Live Market Data offering."

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