"Before using CrankWheel, we were a two-call-close business; getting prospects on the second call was painful. We needed to move the needle and make it a one-call-close business. It didn't happen overnight: training the sales teams, building a culture around CrankWheel, with weekly KPIs, that made a huge difference. As part of that we coined a phrase that said “sending ain’t selling”. You need to present it to them. That was a mantra.” The beauty of it is the simplicity. From on-boarding to ensuring sales and customer service agents were using it every day. Once we started using it, we saw a turnaround in our business. Sales went up. 411.ca went from being a two-call close business, to new customers saying yes in only one call, thanks to CrankWheel."
"As an organisation that works with customers all over the UK, it is vital we have a screen sharing tool that is reliable and responsive for everyday use. CrankWheel is the 3rd screen sharing tool we have used now over a period of 4 years and this is by far the most efficient, reliable, and feature rich. Our customers really enjoy the experience for both product demonstrations and also online training. I would recommend this product to anyone who needs a reliable screen sharing solution, and sees the value in having a great support team on hand for when you have the odd question."












