“Rapport also allows our clients to register online and new client details are then fed directly into our RoboVet system. Our team then receive an alert showing who has registered and what pets they have added to their account. We can then check and cross-reference this information.”

“Like most veterinary clinics, we deal with a mix of scheduled appointments and emergency visits. Our biggest challenge is convincing customers of the value of proactive preventative care such as annual health checks, regular dental cleans and vaccinations.”