Made for cannabis retail owners, managers, and staff. Cova's award-winning UI design is easy to use and allows budtenders to access product information and images at their fingertips so they don't have to memorize details. Managers and owners have robust back-end features including automation options to simply industry compliance, and security level settings to ensure employees can only access the functions they need. The software can also generate detailed reports and mobile dashboards so retailers can monitor store performance at their convenience. The system is built to scale and able to handle multi-location operations and high volume stores.
Built-in compliance features such as ID scanning, purchase limit alerts, and operational hours help ensure dispensaries are compliant with strict laws and regulations. The built-in automation greatly reduces the chance of human error that could result in infractions and fines. Integration with state traceability systems and 1-click reports make it easier for retailers to meet reporting obligations under state or provincial rules. Operational reports and mobile dashboards give owners and managers insight into how the store is performing in real time, so they can make smart decisions quickly and ensure their store is operating efficiently. Offline mode allows staff to continue making sales even in the event of Wi-fi or internet disruption. Cova's open API and growing list of retail partners makes it possible for stores to expand their retail ecosystem and integrate with new technology that better supports and evolves their business.
The front-end POS is very easy and intuitive. Most users familiar with touchscreen menus and retail basics are able to learn the software quickly. The back-end offers many layers of functionality and features, and requires more intermediate understanding of retail applications and best practices. Onboarding training is very effective at setting users up with confident working knowledge of the software's core features and functionality. Reliable ongoing support is available in conjunction with help files to help users unlock and optimize new or infrequently used features.
Cova's performance, reliability and customer support are second-to-none. The POS system offers fast transaction times even on the busiest of days, with no lag. The development team is constantly updating the software to ensure compliance with evolving regulations in every market served, and adding new features to keep retailers competitive as the industry evolves and customer behaviors change. The company's in-house support team responds to customers with remarkable speed and offers comprehensive solutions. The entire Cova team is passionate about the industry and invested in the success of its customers and partners.
Dutchie
Flowhub
Treez
Blaze
Cova customers frequently praise the software's ease-of-use, the system reliability, and the company's dedication to customer support.
Cova is the only POS company that has proven 100% uptime on 4/20 for seven years in a row.
Leafly, Weedmaps, springbig, Headset, Solink, Carrot, Rank Really Well, Mosaic, Alpine IQ.
You can get a custom demo of the software via at www.covasoftware.com/demo.
There are remote or on-site launch training options available depending on the needs and location of the business. Both offer up to 20 hours of customization and consultation service.
Cova's remote or on-site implementation specialist will consult on hardware selection, help with partner implementation, set up compliance reporting, and train customers on inventory setup. Once the system is ready to go live, they will go over hardware setup and configurations, and offer customized training for inventory, budtender, and back office staff. They will test the system, and conduct follow-ups to ensure everything is working and all questions have been answered. There is up to 20 hours of dedicated customization and consulting, and between 2 - 10 hours of training and support with the implementation specialist.
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