"I'm very optimistic, very excited about the direction we're going. I think we're still just at the tip of the iceberg with what we're going to be able to do now that we have Convergence. But I'm just really looking forward to the different things that we're gonna be able to do."
"Basically, before whenever there was a training class that took place, I would hope and pray that a signup sheet was signed. And if the signup sheet was signed, then at the end of the training class it would be sent over to our department for record-keeping. However, over the years, you've had staff changes and things and all those records were not kept in one central location. Not only that, you have some classes where signup sheets were never signed so then you just don't know whether or not people are attending training classes."

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