"We reach out to every single homeowner who is NOT happy with us. We work to resolve their concerns as quickly as possible."
"Our operational system now provides accountability, accuracy and the foundation for consistent growth. We have the tools for accurate daily reporting. We have the systems for data analysis and growth planning. With large-scale developments of several hundred lots in the design and approval stage, we are looking forward to becoming a significant builder in the near future – in Washington D.C. and beyond."
“Our software was holding us back. Our construction teams on-site were not getting the information they needed to perform their duties effectively. As we launched more communities, we saw potential errors and delays. We needed a better system.”
“The learning curve was extraordinarily easy. Our sales agents and sales admin hit the ground running with SalesXpress and because of the intuitive system design, they were confidently navigating through the program after a 2 hour training session.”
"If you want a glowing quote for your website, survey your customers at closing. If you want happy customers who refer you to their friends and family, put your entire process under the microscope."
"From Customer Care to Program Managers to Sales Representatives, the people who have been the point of contact for our company have been helpful, receptive and most importantly always available to us."
"We are excited for the 3 year partnership with NHLS. We see the long term potential for this web destination and feel it fills a void for consumers in the market place. We at Red Tree believe this will help us connect with the new buyers marketplace on a different level than we are used to. It's going to be an exciting 3 years!"
"When our buyers see that there is a comprehensive, engaging program in place, it gives them immediate confidence in their purchasing decision, and shows them that we care. Homeowner Central helps us create a more productive building process, streamline warranty requests, raise customer satisfaction, and ultimately, scale our business with confidence."
"As we prepared to enter new markets, the time had come to advance to an end-to-end solution."
“NEWSTAR has certainly given us the ability to grow and run our business better. And that leads to something even more important – the ability to create a better experience for our customers. Constellation HomeBuilder Systems is just as customerfocused as we are, and that’s why their product works so well for our needs. Like our company, NEWSTAR is built on customer feedback. They build and enhance their products based on customer experiences, and so do we.”
“NEWSTAR is built on builder best practices. Because we came in on the ground floor with Homes by West Bay, we were able to create a structure to build on. NEWSTAR helps us analyze our business, make informed decisions, access real-time information, and achieve a level of efficiency that simply wasn’t possible before.”
"Intracorp is committed to providing an extraordinary experience to our Homeowners. Our partnership with Homeowner Central by CONASYS and its Homeowner Portal platform adds to this experience, providing a market leading tool for Homeowners to have an always-available, resource for accessing information on their individual home."
"When starting our new homebuilding operation, we wanted to partner with a large system group, but were very conscious of start-up costs. This software not only fit the mold for being reputable and cost-effective, but has also been the easiest and most user friendly system I have used for purchasing/estimating."
"What we love the most is that Constellation's customer care website is incredibly easy to use for all of our employees and provides so much comprehensive information. With system updates, training manuals and a ticket portal to ensure that any issues are tracked and resolved in a timely manner, we are able to get exceptional customer service with just the click of a button."
“We needed a solution to unite all departments on the existing strong foundation – the core NEWSTAR accounting database. The Constellation Team carefully balanced our vision with current best practices for the industry, while taking advantage of the new functionality that NEWSTAR offers. This allows Haverford Homes to confidently deliver on their commitment to quality, without ever sacrificing revenue.”