“That was something that was always on my mind. I'm often thinking, what can I do to make the team more efficient? I can hire as many people as I can justify, but it's a competitive job market and adding more people to the team isn't the only thing we …

“The Australian market is unique. As you go from country to country, the regulations are different, the industry standards are different. Different customers have their own safety requirements, their own site specific requirements, and even states within Australia have slightly different requirements and legislation. That creates a wide variety of …