CloudNine FAQs

    • Who is CloudNine best for - their role(s) within what kind of companies.

      Corporate Segments: Finance, Pharma, Airlines, Healthcare, Media, Construction, Biotech
      AGC of Litigation
      eDiscovery attorney
      IT (Collections/eDiscovery)
      Forensics
      Internal Investigations (attorney)
      Litigation Support
      Corporate Legal Operations

      Law Practices: IP, Products Liability, Complex Litigation, Managing Partner(s) in charge of litigation practice
      Litigation Attorneys
      CFO
      COO
      CIO

      Legal Service Providers: We work with our partners to provide their clients with customizable workflows and valuable alternatives to meet their eDiscovery needs.

    • How does CloudNine benefit them?

      CloudNine delivers agile, flexible, economical, and efficient SaaS solutions that allow you to take ownership of the eDiscovery process with easy-to-use tools, continuous process improvement, and personalized workflows. CloudNine allows you to control costs and mitigate risks by reducing complexity and streamlining data management processes without requiring expensive consultants.

    • How technical do users need to be to use CloudNine's software?

      Our cloud-based solution is dynamically scalable to meet growing capacity demands and is designed for ease of use. We offer 24/7 support with guaranteed response times supported by our answer center, user forums, and training resources. Our goal is to make the eDiscovery process both easy and advantageous, so you can focus on achieving your goals – both at work and at home.

    • What makes CloudNine a leader in this space?

      CloudNine provides the industry’s only investigation platform built and prepared to handle today’s modern data types, pieces the story together so that it’s cohesive, compelling, and complete. CloudNine delivers all the process flexibility you need: work when you want, how you want, guided, or on your own.

    • Who are CloudNine's biggest competitors (3-5 companies)?

      Relativity, Logikcul, Disco, iPro, EverLAW

    • How/why is CloudNine better than those competitors (or most others in their market)? What about CloudNine is unique, stronger, easier, etc.?

      CloudNine's integrated platform goes where your data lives – from internal sources like email to data stored in unstructured locations such as servers and databases, to modern data sources such as Slack and Facebook. CloudNine can find, collect, preserve, and manage your data using cutting-edge technology and our automated workflow tools. What otherwise may have taken months... or be skipped altogether, CloudNine provides the only investigative platform that links together a conversation thread originating in a text message, continuing in WhatsApp, and ending with a Facebook direct message.

    • What kind of features can customers expect CloudNine to release in the near future? And longer term?

      Our around-the-clock updates and innovations come directly from client feedback. We are constantly listening to our customers challenges and needs so we can deliver the best solutions and help make your day-to-day more productive.

    • Which popular or common software does CloudNine integrate with?

      AWS Cloud Azure

    • Does CloudNine offer any kind of training/education for their product?

      CloudNine complements its simplified eDiscovery automation offering with a complete portfolio of professional services delivered by experienced teams or information technology, project management, and legal professionals. Our service offerings are complemented by an international community of trained, experienced experts who partner with CloudNine to deliver successful projects.

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