“We look at Cloud Sherpas as our development subject matter expert who helps us understand what’s possible to do in Salesforce, for example how we can use VisualForce pages when standard functionality is limited and how we can better leverage the platform. They provide a lot of heavy lifting around …

"For the Metro rollout we focused on people and process as well as technology, and we held a series of workshops with people, nominated from across the Metro team, who had business process knowledge. Together with Cloud Sherpas, we designed a way of working with Salesforce and ensured that people …