“In MMO gaming, genuine users frequently play with friends from other countries, which could be mistaken for the behaviour of cross-border fraudsters. MMO gaming is also a highly competitive, high-growth market where customer experience is paramount and operators must keep up with fast and frequent changes in both technology and …

"We did use expertise and project management from Exponential-e as well because we didn't have that skill set. As they've done this a number of times, we felt it was appropriate to just do work with them on the whole project through its lifecycle.”