"Few, if any, other organizations that serve homeless people have this type of intelligence. We outlined our goals to end homelessness and Cloud for Good has assisted us in transforming the way we interact with the clients we serve."
“We tried to work with another partner before we chose Cloud for Good and the project failed. Cloud for Good was different because they wanted to first understand our needs and business processes, they had a lot of patience and delivered a great product tailored to our mission.”
“Couples were stored in a single constituent record, with limitations for how we could indicate which individual was directly related to a donation. Our legacy system also did not offer a suitable solution for storing information on additional household members, with the names of the children associated with a household stored in simple text fields. We were unable to track the information that was relevant for our organization’s success.”
“I had previous attempts to work with Salesforce in other companies and they always failed because we could not utilize the full potential of the infrastructure. Working with Cloud for Good helped my team understand the kind of contribution Salesforce can bring to our organization and we are now in the process of increasing the use of Salesforce as a full CRM system for the school.”
“The Memphis PREP Program selected Cloud for Good because of the team’s impressive record creating and implementing solutions for nonprofit organizations with Salesforce.com. They understood our needs, listened to our input and designed a solution that will be a great asset to our delivery of services.”
“Cloud for Good knew exactly what we needed after our discovery calls. They understood the importance of complying with industry regulations and used every tool available in Salesforce to make that happen."
“Everyone seemed to understand the issues and needs of a nonprofit. Cloud for Good did a great job of translating Salesforce into something that speaks to our organization. I love that everything is integrated and talks to each other. We all also love the mobile apps.”
"We needed to find a way to gain insight into both operational data, such as the pipeline of tutors and impact data, such as the performance of specific location."
“Cloud for Good helped set up Reading Partner’s dashboards in a way that made sense for us. The information presented at the top of our dashboards is more general information that the entire team needed to see, followed by the more detailed reports. This set up makes it easy for any user to look at the dashboards and understand the story the data is telling us. Because the dashboards are branded, we are also able to publish results at a National level, without the manual ‘Excel magic’, and continue to increase funding with this data."
“We collect a lot of information from our applicants and participants and needed to run complex reports, however, we could not do that because we had a paper application process tracked in multiple locations.”
“We chose to work with Cloud for Good based on their expansive knowledge of the nonprofit sector and their extensive portfolio of implementing Salesforce solutions on any scale. The team listened to our concerns and tailored solutions that have helped us not just meet, but exceed our goals.”
“Cloud for Good’s team worked with us to understand our operational need before developing a detailed implementation plan. They were readily available for our questions and helped us with training after the conversion. More than anything, Blackbaud’s elimination of Common Ground would have interfered with our daily operations. We are so happy that we made the choice to migrate from Common Ground and with our decision to work with Cloud for Good. They provided excellent customer service that gave us the peace of mind needed during the migration process.”