169 CleverTap Testimonials

“We’ve been using CleverTap continuously for everything we do in terms of customer interactions. Our product teams also leverages CleverTap to understand the kind of product they should be building based on user affinity.”

"Identification of key customer types based on their usage and monetary transaction value has helped us get a better understanding of our users. It also helped us with targeting segments based on user segments for campaigns, helping us with better conversions."

“We’re now working towards an evolved retention-forward approach to bring maximum value to our existing customers and drive high year-on-year repeat purchases, thereby improving the Customer LTV. We plan to look at customers from a cohort lens instead of a one-size-fits-all approach."

“Scaling up with our internal dashboards was messing up with our operational efficiency, so that’s why we moved to CleverTap. It has helped us reduce the human errors that could happen when we execute our journeys."

"CleverTap helps us understand what our users like, what they do, why they come to us, and what value we bring them. We can then use that information to drive customer engagement through personalized and segmented campaigns. This inherently leads to stronger subscription rates, higher retention rates, and overall increased brand success."

"We’ve been using CleverTap for over 6 years now, for our customer and enterprise apps. We also use them for AI-driven segmentation."

"CleverTap has helped us to understand our customers better and create retention strategies."

"CleverTap is our segue to talking to our customers and learning about them."

"CleverTap has helped us build strategies to tackle retention, acquisition and engagement."

"CleverTap’s AI-powered recommendation engine has ensured we achieved our goal of boosting reservation conversions. The engine’s ability to deliver highly personalized restaurant choices in real-time when diners seem to be veering away has noticeably increased diners’ chances of making a reservation, making it a game-changer."

"Our goal is to create seamless, hyper-personalized experiences that make every customer feel valued. With a fast-growing customer base, we needed a powerful solution that would help us do this at speed and scale. CleverTap, a long-time partner, has given us the agility and scalability we require. The tailored journeys and campaigns we create on CleverTap come together to deliver a distinctive yet consistent brand experience at every touchpoint, so we are always top-of-mind as a fashion partner for our customers."

"CleverTap's lightning-quick capabilities, pre-built templates, and best practice sharing enable us to connect with our entire customer base with just a few clicks, crucial for competitive advantage in the fast and furious e-commerce space. We use regular feature upgrades, such as the Segment Builder, to craft increasingly targeted campaigns on the fly that resonate strongly, boosting brand memorability for customers and driving substantial ROI for us."

"Fonos, right from its early days, understood the importance of focussing on User lifetime value, as a way to achieve its goal of being a ‘daily companion’ to its users. CleverTap serves as a robust, unified engagement platform, empowering us to engage users contextually in real time and use automation for enhanced efficiency."

"CleverTap has enabled us to take an integrated approach whereby we can track user interactions and tap insights to better understand user behavior. This equips us to deliver prompt nudges and highly relevant communication across various channels, based on the user’s behaviour. Further, we are even able to predict future intent and tailor our communication appropriately."

"CleverTap has been a phenomenal partner in Swan's growth journey and has been integral to all its customer engagement efforts. Our brand aims at providing a best-in-class personalised experience for our users. CleverTap's combination of analytics and orchestration allows for deriving insights and arriving at the optimal approach quickly."