We really enjoyed working with everyone ai the Clearwater team and feel that the consulting engagement and IRM software solutions have been key foundations for building our ongoing compliance initiabve.

Without Clearwater's guidance and support, we would never have received the accolades from the OCR investigator for our compliance program that we did.

Clearwater is the only organization I have found that takes the guidance from OCR and puts it into a simple automated NIST process.

Performing the Risk Analysis is a daunting task each year. Bringing the previous review findings forward and having a starting point was always difficult. Clearwater Compliance provides the step by step workflow, detailed help and assistance back to NIST and HIPPA/HITECH references that allow for a clear and defined process. Clearwater staff have been tremendous to work with. The initial training was exceptional; we did not need to ask any question during our first complete review. IRM |Pro provided a defined Risk Analysis workflow for our IT staff to follow during the Risk Analysis review and following updates. Clearwater continues to add great value to their SaaS suite with updates and nice reference features. We have finally found a partner we can build a long term relationship with, one whose sole focus is not on the dollars but on how great they can make their product for us.

Bob, I attended the AHIA webinar today and wanted to tell you that I thought you were one of the best presenters ever. You were confident and sounded extremely knowledgeable – like one does when they know a subject like the back of their hand. I also like the way you seamlessly worked in the questions from the group.

Clearwater helped us fine-tune our policies and procedures, and to conduct a risk analysis to ensure other vulnerabilities would not easily be exploited.

I just wanted to let you know that your webinar today was one of the best that that I have ever attended.

Madison Health has purchased several of Clearwater’s software applications; Privacy, Security and Risk. We also commissioned Clearwater to do our Risk Analysis utilizing their Risk Analysis package. I am very impressed with the Professionalism, Attention to Detail and the knowledge level of all those we have come in contact with. The quality and content of their website and the webinars they conduct are extremely valuable to our organization. It is a pleasure working with their team.

Clearwater Compliance understood our needs and our challenges, and, in addition to ensuring the completion of our risk analysis, trained our team to be self -suif icient in conducting our next risk analysis and how to approach our risk treatment priorities.

As with many majority metropolitan hospitals, our IT team had many competing priorities in our strategic plan. We didn’t really have the bandwidth or skillset to do the comprehensive Meaningful Use Risk Analysis without expert help. Clearwater provided us with experienced resources, efficient processes and software training to ensure that we got the most useful, actionable information, while meeting regulatory requirements. With the Clearwater software platform in place, we can now build out our information risk management program.

CareSource engaged Clearwater Compliance to perform HIPAA-HITECH Privacy, Breach Notification and Security Rule compliance assessments following an intensive RFP and decision-making process. We chose Clearwater based on the following characteristics: A demonstrated understanding of HIPAA-HITECH regulations Well thought-out and easy to understand assessment tools and processes Clearwater’s ability to engage was immediate, with well-planned milestones that minimized the impact on CareSource’s resources Reasonable fees for the work to be performed Clearwater’s commitment to help us become self-sufficient by providing software and methodology training was unique From start to finish the engagement was managed smoothly and professionally The principals, Jason Riddle and Wes Morris, were knowledgeable, skilled, and personable communicators; effective in engaging the WorkShop participants to discover and address our needs and educate us along the way. The software as a service directly addressed each identified gap, and provided a clear remediation plan; along with a final report that broke down the tasks we needed to accomplish in an effective way.Clearwater’s support didn’t end with a final report. We requested and received assistance and interpretation since the primary work finished, and the principals have been responsive and helpful. Clearwater’s software is intuitive and easy to use as a means to guide our ongoing efforts, as well as maintain and report our compliance status.The tool is very simple to use and the reports helpful and easy to generate.

We definitely feel Clearwater will be instrumental in helping us avoid future fines by remaining compliant with privacy and HIPAA regulations. Clearwaters software is also providing us with a framework for managing our risk across other business lines like administration, safety and compliance — even finance!

As a non-profit working with an under served population, we needed to find expert resources to respond quickly and effectively to the data requests and questions from OCR following the theft of a server. With Clearwater’s help, our response was timely, accurate and compelling. Bottom Line: No fines were assessed.

lt [the audit] went really well! The auditors were very complimentary and impressed.... The PowerPoint really helped us to answer questions before they were asked. On behalf of the Nicklaus Child reWs team, I would like to take this opportunity to thank you for all your assistance and guidance. Your input really helped us to successfully culminate this process.

Nicklaus Children’s initially engaged Clearwater to complete important HIPAA Security Rule compliance and risk analysis work in 2012. Their team exceeded our expectations and, as validation of our confidence in them, we engaged them again in 2014 to complete that work again, as required in the regulations. Consummate professionals with exceptional customer service.