ClearSale Review

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Devices Supported
  • Web-based
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  • < 50 Small Businesses
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  • 250+ Large Businesses
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Overview

ClearSale is a fraud prevention service that protects an e-commerce seller’s business by sorting orders and accurately determining fraud risk. They have a manual review process that does not deny suspect transactions outright. Plus, it eliminates false positives and provides high approval rates. ClearSales manages the KPIs of CNP fraud management like response time, fraud, rejected orders, chargeback losses etc. Thus, it delivers comprehensive fraud prevention and management services to enable merchants to concentrate on their main business.

ClearSale was founded in 2001 by an Olympian named Pedro Chiamulera. He utilized his computer science degree to initially create an anti-fraud system for two of Brazil’s biggest retailers. Chiamulera quickly recognized the need and demand for efficient fraud management, and expanded his platform with sophisticated technology, and hired qualified fraud analysts for his company. 

Benefits

Effective Fraud Management

ClearSale protects e-commerce businesses from fraud by carefully scrutinizing orders and accurately determining fraud risk. This enables its clients to focus confidently on growing their business without worrying about fraud.

Manual Review Process

Human eyes may approve orders that might be declined by AI technology. In ClearSale’s manual review process, an expert analyst reviews suspect transactions and does not deny them outright. This eliminates false positives while providing high approval rates.

Pay for Proven Results

ClearSale’s performance-based pricing packages are based on KPIs like chargeback rate and approval rate. In addition chargeback guarantee is not compulsory unlike a few other competitors.

Enhance Your Financials

Pay as per demand and get predictability in place of volatility. Eliminate the significant fixed and variable expenses for manual review teams and the contract conditions linked other fraud platforms.

No Operational Headaches

There’s no need to run fraud management operations in-house. ClearSales manages the task of updating rules and tools, supervises dedicated fraud personnel, and adapts effectively to evolving fraud attacks to reduce administrative burden for your business.

Achieve Good ROI

ClearSales continuously improves its solutions to keep ahead of KPI targets and provide its clients the best ROI. Plus, the company maintains performance SLAs to meet client expectations at all times.

Transparency

ClearSale provides periodic reports and an online dashboard to deliver a transparent and seamless customer experience.

 

Some important aspects about ClearSale:

*Expertise: - Founded in 2001, ClearSale is the oldest fraud prevention company with enterprise and international expertise, which translates into reliability and flexibility to scale to any operation. - Hundreds of millions of transactions analyzed yearly in more than 150 countries. *Deep experience with high-risk markets: - ClearSale has prevented fraud in the most complex and dynamic international e-commerce markets. - By starting its operations in Brazil (with exclusive focus on fraud prevention), one of the riskiest markets in the world, and achieving 85% market share in that country, ClearSale has experience regarding the CNP fraud scenario in the riskiest scenarios like no other company. - ClearSale has also been able to prove it’s quality by successfully preventing fraud in many high-risk markets including Mexico, the Middle East, cryptocurrency, and so on. *Innovation: - The first provider ever to guarantee chargebacks in the early 2000s. - The first provider to offer a fully outsourced solution. - We do not automatically decline orders. ClearSale has different touch-points before a transaction is declined. Every legitimate order is instantly approved, while the high-risk transactions receive further analysis so transactions are never incorrectly declined. *Reliability: - 2,500+ customers and a 99%+ customer retention rate. - A profitable, stable and healthy company, ClearSale wasn’t built to raise money. - Ultimately, with ClearSale, you can manage performance, not features. ClearSale approves or declines each order quickly and accurately with a comprehensive solution focused on delivering results that matter – higher approvals and lower fraud. We feel that global enterprises need global partners. ClearSale is the best and only fully outsourced fraud management solution that can support enterprise accounts with global ambitions.

 

Product Features

  • Pay only for proven results
  • Improve your financials
  • Minimize operational burden
  • Achieve optimal ROI
  • Transparency

Pricing

ClearSale pricing depends on your sales volume and how you plan to use the system, based on your risk profile and industry.

  • Physical goods and tangible items – starting from 0.4%
  • Travel industry – starting from 0.4%
  • Others – starting from 0.5%

 

Customer Support

  • Phone Support
  • Live Support
  • Support Tickets
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