"Tim was assigned to assist me and our company with re-designing our Quote Template. Tim was nothing short of amazing – patient, knowledgeable, a true expert. He took charge and instead of giving me lots of tips on how to redo the report, took some time, persistence and got all of it done for me. I really felt valued as a customer every time he was in communication with me and presented his work results. Tim always communicated clearly and very effectively and did not give up until I was completely happy!"