"If I have questions about a family, my CSM would send me a short video explaining why the numbers are what they are and how I can relate to the family, and talk to them about some of their assets that we had questions about. My favorite thing is getting …
“As a small school, we don’t have the same resources as larger institutions to manage contracts and billing, We were working with multiple systems pieced together, under a constant weight of manual entry just to make sure nothing slipped through the cracks.”
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