“After handling several internal complaints about the work environment in one of our departments, we decided to locate an expert who could provide training to our staff about professional conduct and communication. Catherine worked with our management team and explained that training was the first step in solving issues in …

“This was the second time Catherine Mattice and Civility Partners provided professional development training at the University of Florida. Collaboratively, we designed a half-day session for business administrators to learn and practice ways to identify and respond (both in the moment and afterward) to bullying behaviors in the workplace. We …