CiviCRM Testimonials

"CiviCRM was installed by Emphanos in the summer of 2011, at an ideal time to streamline new offices that Watershed Management Group (WMG) was opening in Phoenix, Arizona and Santa Barbara, California along with a growing international branch in India. WMG had been running community-based programs in Tucson for five years, and was depending on Excel and Google databases to manage a quickly growing number of volunteers and donors. Emphanos provided the expertise needed to start the transition process a year prior by upgrading our website from Joomla to Drupal, which also gave WMG more sophistacted website capabilities. WMG runs over 75 workshops in Tucson each year, plus a growing number of workshops in other cities. CiviCRM has enabled us to transition from time-consuming email and phone registrations to online registration that will save our staff substantial time that they can now use for program development. WMG’s Green Living Co-op program, a sweat-equity program where members build systems like greywater systems and solar water heaters, is now expanding to several other cities and CiviCRM will make managing new Co-ops much simpler and more uniform. Emphanos took the time to intimately understand WMG’s Co-op program, in order to set up a customized registration and volunteer hours tracking system that best meets the Co-op’s unique setup of earning volunteer hours by custom-designed “households” instead of tracking hours by individual members. As a growing non-profit organization, the development of an effective donor database is crucial to our success. The CiviCRM database will make donor development across states and continents extremely easy, and enable the Tucson main office to track important donor relationships for different cities and international work. Emphanos provided a series of customized trainings for WMG staff, that enabled staff to start using the various features of CiviCRM immediately. As an added bonus, these trainings were recorded, and are now used as training videos for new staff, saving WMG time and resources."

"Our participants for the annual luncheon doubled this year. Providing online registration has also helped tremendously with the last minute registrations for events and improved event organization."