"GoToAssist Service Desk just seems to be more aligned with the logical commonsense approach to fixing and changing things."
"We have built a future-proof infrastructure up with the Citrix technology, in which the individual components interlock."
"We took a very important step because not only do we use a Citrix solution for delivery and applications, but because we also implemented the virtualization of Citrix XenServer® and the load balance through Citrix NetScaler. This architecture has given us a lot of flexibility, which was demonstrated during the …
"Our service desk is more proactive now finding problems in advance and noticing trends. We can focus on key areas rather than fire-fighting the end-user experience."
"GoToAssist Remote Support is fantastic. It allows our small but mighty IT staff to provide a high level of support for people across the country."
"The benefits of the Citrix solution are evident and have proven themselves."
"If the number of remote workers is increasing - and that was the expectation at the time when the project started - it should be a simple organizational procedure. It made sense to implement its own internal solution. Technically it should be more modern and simpler instead of a complicated …
"There’s no way I would have been able to put together this system on the timeline we did without Citrix technology and support. Citrix treated us like we were their only customer."
"We need to provide easy access to the modeling and simulation workflows they need to get their jobs done and an easy way to share their work and collaborate, whether they're on campus, at home, or working in corporate offices across the country or globe. In our industry, that means …
"Our users love it. Whatever device they are using, they get the same familiar interface. Access to anything we publish from our data centre is secured by NetScaler, and any cloud resources are secured by NetScaler working with Azure ID Management."
"Implementation of Citrix solutions allows you to clearly predict variable costs, and the final cost of the project and, therefore, more flexibly work with the pricing of the company's services. This ensures that our clients from small and medium-sized businesses and individual users can reduce the costs of updating and …
"ShareFile was the obvious choice. It means we don’t have large binders of paper and don’t rely on insecure methods like email and USB sticks to share files."
"The only solution out there today that makes business sense from our perspective is Citrix CloudPortal Services Manager. We can take this one platform and expand it to meet a range of customer requirements, including those of telecom providers."
“We saved a lot of money by choosing a solution that we could implement ourselves, one that was really built for service providers, A key deciding factor in selecting CloudPortal Services Manager was that it was so easy for everyone to use, with out-of-the-box flexibility and functionality that a competitor’s …
“Proactive monitoring approach helps in detecting more than 70 percent issues before even end-user performance is impacted. Also, 99.5 percent guaranteed desktop availability to business as the solution incorporates n+1 redundancy at the primary site with a site-level DR to provide business continuity.”
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