292 Webex by Cisco Testimonials

"Our customers expect great service, and some demand that we answer 95 percent of calls within 35 seconds or pay a penalty. With agents distributed across five contact centers, we need automated tools to help us meet those service level agreements."

"Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show."

"On measures like customer care, we sat in the healthcare sector’s top quartile. Our goal now is to be even better."

"If we take away the guesswork of how we communicate as an organization, it allows us to spend more time with our customers and really focus on what's important to them, driving that greater value inside the stores."

"We have relied on Webex for nearly every aspect of our business over the past 2 years."

"Webex is a critical component of T-Mobile's collaboration ecosystem and helps us deliver on our brand promise of delivering outstanding wireless services to our customers."

"We have employees distributed all across the country and so being able to connect seamlessly, easily, with a consistent experience is paramount. Having great audio visual and a seamless experience brings it to life."

"Webex was critical in the success of the Sprint merger. From Day 1 that is how we communicated due to what was happening in the world. We had executive meetings on Webex, we had new team meetings. We were being introduced to new folks we hadn’t worked with in the past."

“We’ve found that flexibility—maybe asynchronous or at least having those synchronous class sessions available through Webex—has made it possible for someone to work and then still get to class. It’s opening up a lot of possibilities.”

“The team is in races all over the world in different times zones, so if key decisions have to be made, you don’t want to be hampered by technical limitations and it has to be reliable — and Webex is making that difference.”

“The partnership with Webex provides technology that assists the PGA of Australia to connect and collaborate with our members, staff and the wider golfing community.”

“Great learning only happens when the social and emotional side of a students life is in balance. We needed a technology where the whole purpose was to engage students in learners.”

“Now that I have used it I can see how its going to cure a lot of problems outside of the pandemic.”

“We found a great solution, thanks to Cisco.”

“Without a doubt, the pandemic has changed our behavior.”