“Using [Cisco Webex Contact Center] is enabling me to fulfill my vision at MISS DIG. We are now a web-based, cloud-based, agile, mobile center that can reach anyone from anywhere who’s going to be doing excavation or design services related to underground utilities.”
“We were told that our legacy phone system would be switching off, If we wanted to stay with our provider, we would only be able to use one particular handset. And if we wanted additional handsets, we would have to purchase them through our current provider, and it could only be of that type. It was very limited. We could only have one number, and the cost was prohibitive. We had to look for alternative solutions.”
“For many of us, Webex has made it possible to have more face-to-face meetings than we ever did in the office. It’s made senior managers more accessible to the team.”
“The face of education is changing in a variety of ways. It’s being driven by students who are now demanding learning from anywhere, at any time.”
"Webex is great for 1:1 meetings. With Webex Teams, the meeting continues. We can build groups for projects and load our documents in that space. They can review, and share."
"Education in today’s world isn’t as possible without access to information. Our goal is to make access to information as simple as possible."
"Because we have so many nurses and co-workers that are scattered about, we can actually just do our Webex trainings. It decreases travel time, and yet increases continuity."
"It’s just that confidence and that trust level that Webex works well every time, that’s really the most important thing to me."
“We wanted something that was simple, that would enable the many teams we’ve got to work in an integrated and effective way. And that’s what we’ve got with this solution [Cisco Webex].”
"Webex has made collaboration so simple and easy for our company. We love the integration with our iPhone calendar, making it super easy to join a meeting while on the road by the click of one button."
"At one point, we had 23,000 people listening simultaneously who sent us 1,900 questions during the course of the hour, and it went flawlessly as far as the technology."
"[With video] we're able to quickly turn emergency resources back into a service capacity so that they're ready for the next emergency."
“It’s gotten to the point, if we weren’t using Webex Teams, it would slow down our process.”
“Bringing all of our collaboration tools together in the cloud with Cisco Webex has delivered an unparalleled experience. The ability to have our entire company switch to work-from-home overnight is enhancing our business continuity strategy.”
“When the pandemic started, our volunteer pool dropped in half. A lot of folks said, 'we will help out if there's a possibility for you to go remote.' We are able to integrate Webex Meetings, Webex Calling, Webex Messaging. It gives our volunteers the feeling of being together in the call room.”