292 Webex by Cisco Testimonials

"Using innovative technologies, we’re changing the way that we do business to reach more patients."

“Customers can contact us via email, phone, WhatsApp, and social media. For an agent, daily work involves handling different customer inquiries across these channels, but also managing specific tasks not directly related to a customer request.”

"In a combined organization, it would not suffice. It's just much too small for us. So, we went shopping for a bigger contact center solution."

"We want to rely on a stable vendor, who further develops the product."

"The technology that’s in my hands right now is what makes us so successful."

“We looked into other solutions but in the end Cisco Webex Teams (formerly Cisco Spark) best supports our communication vision in moving away from email, leveraging our existing infrastructure and automating process flows.”

"It’s incredible, it’s amazing, you know, it’s simpler."

"If you think big, you can make something new, something special. That is what SIGNA is."

"To be number one, you need to be first."

"For me, Cisco Spark is the future of collaboration."

“This effort was emblematic of a very hopeful time for Troy, and the community was completely invested in ensuring that our educators and students had the tools they needed to be successful in the 21st century. We had a strong relationship with Cisco, having used the company’s switching and wireless solutions, and we believed that with the addition of Cisco collaboration technology, we would have the holistic approach and robust platform we needed to facilitate our technology evolution.”

“We implemented 10 video collaboration devices in the middle school and saw almost immediately the potential that video can bring to the curriculum and classroom. Our teachers and students had opened a ‘window to the world,’ and student engagement increased dramatically. After that first very successful year using Cisco video technology, we knew that we wanted a device in every classroom.”

“Video technology has definitely increased engagement; I would say 100 fold. Children really do enjoy working with technology. Since we’ve had this increase in technology, we’ve increased our reading and our math proficiency rates.”

"Our turnover drastically reduced to 4%, and we gained a better understanding of telecommuting. Our working styles have become diverse."

“Consulting is based on trust and quality of work. WebEx helps us deliver faster and maintain personal relationships with our clients. It’s one of the tools we use to build trust with our clients, and it increases their satisfaction with us.”