Cherwell Software Review

Overview

What is Cherwell Service Management?

Cherwell Service Management is a cloud-hosted IT service management platform that aids IT teams in enterprises to deploy, upgrade, and automate support and service processes. The software provides support for process customization which enables your department to personalize the system for your native workflows. It gives you several ITIL-verified procedures such as event, request, problem, and incident management. Plus, the application permits you to use ITIL service transition procedures like deployment, release, configuration, and change management.

Cherwell Service Management offers an IT self-service portal which automates request fulfillment and combines several independent portals into one site. The software’s dashboard allows you to eliminate bottlenecks, spot trends, and be compliant with service delivery policies. For cloud deployment, you can opt for pay-as-you-go subscription pricing, while for one-premise implementation buy a perpetual license by shelling out a one-time fee.

Benefits

What is Cherwell Asset Management?

Cherwell Asset Management is a tool for software asset management (SAM) that enables organizations to reduce software audit risk, IT overhead, and software license costs. It enables you to combine your software and hardware license, inventory, and usage data to smoothly manage and track your IT investments, and eliminate inefficient Excel spreadsheets. The platform seamlessly integrates with Cherwell ITSM and fills the Cherwell CMDB with IT asset information.

Key Features

Software and Hardware Inventory

Remove guesswork about what’s installed in your network with robust IT inventory and asset discovery reporting.

Software Usage Analysis

Get back up to 20% of your yearly software budget via license optimization and re-allocation.

License Compliance Management

Proactively track your license usage and inventory to rectify errors before an audit.

ITAM Purchasing Platform

Consolidate IT licensing and procurement data and reconcile purchasing information with inventoried assets.

Top Notch Software Recognition

With Cherwell Software Asset Management, you can convert your enterprise into an up-to-date and audit-ready organization. Unlike competitor solutions, this platform utilizes a software catalog to identify the numerous executables found on your network. For this reason, this system’s software inventory reports are more reliable and complete than technology that uses other techniques like registry analysis or file headers.

Ensure Compliance

License compliance is imperative for all organizations. A study shows that non-compliant companies had to cough up over $500,000 on average in penalties and costs. Cherwell Asset Management offers excellent compliance reporting and license management features to help your company track your license position in an automated, proactive manner. This enables you to rectify license deficits and be prepared for software audits anytime.

Product Features

Pricing

Cherwell offers a transparent pricing model with concurrent licensing. Contact them directly for more details.