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“During our launch engagement, if anything went wrong, we made a mistake, or we didn’t understand something, we just emailed Professional Services and boom, our Launch Specialist either fixed it or sent us instructions. It felt like a life-line.”
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"It’s really refreshing to receive an email that a booking is already created. We have all the information, they already paid a deposit, and they answered certain questions that are usually quite hard to get from people."
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"When someone is on the other side of the world, in a different timezone, they can book online. While we’re sleeping, our business is earning revenue."
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"Kayaking.ie is a small business so it’s important to have Checkfront to take the workload away from me. I couldn’t run my business without it, there’s no way."
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"So when I took over, we moved into an office space, we got online bookings, updated our website, which was really important for being mobile-friendly, having a mobile-friendly website, and just generally updated our technology communication-wise. All of those steps together meant we could grow quite quickly and we did."
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“It’s generally easier for people to reach us, and the Checkfront platform, overnight, affected that absolutely.”
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“I feel that I have a relationship with Checkfront based on the support I’ve received and the interest they’ve taken to help us build our business. They have a great, responsive team.”
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"Checkfront's integrated secure booking system has streamlined the booking process for both us and our guests."
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"Checkfront has given our business the key to online bookings and providing excellent customer service. We spend less time taking bookings and more time giving our customers the support and service they expect and deserve."
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”Booking automation is essential to grow the business. In particular, the repetitive calls inquiring about the ships availability can now be easily answered by the customers themselves through our online booking page and it gives them the ability to book it simply online. Our crew can now focus their efforts …
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"Checkfront allows me the flexibility to put my best foot forward with my guests through the entire booking process."
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“Customer service was a big aspect and people feel that we take care of them – how they arrive to the hotel, the tours they did, the time they did the tours, diets, we took care of everything all the notes and the diets, and all of that was thanks …
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“You need to think every day how you can improve the business and experience for the guests. You always just have to be a bit better than your competitors, otherwise you will be out of business.”
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“I would definitely recommend using Checkfront’s Professional Services. Our Customer Success Specialist was great, a go-to resource. Everyone on the whole team has been helpful.”
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“Checkfront is in the process of completely changing the game for us. We are the first conservancy in East Africa to offer an online booking system. This will give us happier visitors, advance cash, and better traffic management of our protected natural areas.”