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“You need to think every day how you can improve the business and experience for the guests. You always just have to be a bit better than your competitors, otherwise you will be out of business.”
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“It was great. Our Launch Specialist was very professional and spent a lot of time solving problems for us in creative ways. So I was very happy with the effort they put into making sure the system is useful to us.”
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"So when I took over, we moved into an office space, we got online bookings, updated our website, which was really important for being mobile-friendly, having a mobile-friendly website, and just generally updated our technology communication-wise. All of those steps together meant we could grow quite quickly and we did."
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“It’s generally easier for people to reach us, and the Checkfront platform, overnight, affected that absolutely.”
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"Checkfront has solved many problems for us as a business - it has removed the hard work and labour from taking a booking. Revenue has multiplied. That’s brilliant."
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"We like to be ahead of the curve, and we think that’s where our competitive advantage is."
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"I use [Checkfront] on my phone, I use it on my iPad, on my computer at home, my laptop, I even dream about it."
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“I would definitely recommend using Checkfront’s Professional Services. Our Customer Success Specialist was great, a go-to resource. Everyone on the whole team has been helpful.”
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“Customer service was a big aspect and people feel that we take care of them – how they arrive to the hotel, the tours they did, the time they did the tours, diets, we took care of everything all the notes and the diets, and all of that was thanks …
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"I can’t imagine growing my business without Checkfront."
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"Our business administration has changed dramatically since using Checkfront, we haven't looked back."
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“During our launch engagement, if anything went wrong, we made a mistake, or we didn’t understand something, we just emailed Professional Services and boom, our Launch Specialist either fixed it or sent us instructions. It felt like a life-line.”
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”Booking automation is essential to grow the business. In particular, the repetitive calls inquiring about the ships availability can now be easily answered by the customers themselves through our online booking page and it gives them the ability to book it simply online. Our crew can now focus their efforts …
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"When someone is on the other side of the world, in a different timezone, they can book online. While we’re sleeping, our business is earning revenue."
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“I would just come back and talk to some people who had some money and I’d say, you know, ‘gimme ten-thousand bucks and we’ll go build a hospital’ or, ‘gimme five-thousand bucks and I’ll go build another clinic,’ and people would agree.”