I attended the last user conference offered by ChARM. A staff physician for our clinic also joined. As newer users to ChARM at the time, we had a very powerful experience. The team broke down training into sections, and then allowed ample time for review after. I came back to the clinic with a great "tool kit" to finish training the rest of my staff.We have a large and extremely busy team that is constantly growing, so learning the system inside and out from the conference has made a significant difference on our productivity. I can train new staff more efficiently now. I am so thankful for the ChARM team, and the time they offered to trouble shoot my difficulties. Attend the conference, it's worth it!

ChARM was a lifesaver when it came to converting our weight loss clinics into electronic health records. After reviewing many EHR systems, we settled on ChARM due to its simplicity, features and low cost. It was the perfect fit for our small operation. The ease of use was imperative as was the ability to adapt to our needs. The customer service has been top notch. The team at ChARM was so accommodating to our requests and suggestions. I would highly recommend ChARM to any practice looking for a software company willing to go the extra mile with great attention to detail.

I would definitely recommend both! ChARM has been very easy to learn and easy-to-use. It's cost-effective —the list of positives goes on. I would also say that a lot of our suggestions are put into the system within a couple of weeks. I don't think any other EHR system would be so responsive. Switching to ChARM will make you feel heard and make you feel as though you and your practice matter.

I just wanted to thank you for the migration of all of that data out of eCW. I was impressed with the final data transfer. It's looking good and everything seems to be in it's place. I think that it went relatively smooth, and I really appreciate all of your hard work on this effort. I'm sure that we'll have small issues here and there, but overall I have been pleasantly surprised considering the magnitude of this move.

I have a private practice in Endobiogeny, a form of integrative medicine. ChARM EHR was a natural choice for me. ChARM offers a modular and completely customizable platform that allows for both standard and non-standard medical assessments and treatments to be prescribed and tracked. The inclusion of patient management tools such as scheduling and email communication allows for a complete package for managing my practice. It also allows for me to stay in touch with my patients no matter where they or I am, around the world at any time.

My graduate students have used ChARM EHR for the past two years as part of an electronic health records course taught at the University of West Florida. They were impressed with how intuitive the user interface is and how well the program functioned. It was easy for them to create test patients, sample lab data and billing experiences with a minimum of training. High marks for usability.

When I first looked into electronic medical records, I was daunted by the lack of programs specific to alternative health care practitioners. A colleague recommended ChARM EHR and I started using it in October 2011. It is such a relief to have finally found a product that delivers what it promises! with it's completely customizable sections, I can add specific vitals, templates for first appointments, as well as physical exams I frequently perform for nutritional deficiencies. In an effort to go paperless, I uploaded many of my handouts and reports and just add them to a patient encounter with the click of a button. One of my favourite features is the Patient Health Portal -- patients can easily access their treatment notes, lab results, and request appointments. The support staff is very friendly and responds quickly to questions. Thanks ChARM EHR for a great, user friendly product. I recommend it to any natural health practitioner who is in the market for professional, secure electronic medical records.

ChARM has been a wonderful upgrade from our previous electronic charting program. I love the flexibility and customization that it offers. Ordering treatments, whether electronically to a pharmacy or supplements for my staff to dispense, is very easy.My graduate students have used ChARM EHR for the past two years as part of an electronic health records course taught at the University of West Florida. They were impressed with how intuitive the user interface is and how well the program functioned. It was easy for them to create test patients, sample lab data and billing experiences with a minimum of training. High marks for usability The ability to create templates for labs allows me to quickly order the most common tests that I use without having to scroll through all of the tests offered by a laboratory.But my favorite thing about ChARM is the portability. I love having all of the patient charts at my fingertips wherever I am, through computers at home, tablets, or my smart phone. Now when patients have after-hours problems, I am able to offer them the same level of care as I would if they were calling us at the office during the day.I also appreciate how attentive that technical support and the programmers have been when we have identified an issue that needs to be fixed or added. With previous programs I have used, we sometimes had to wait 6 months for the next software release. But ChARM is constantly adding to and improving the product.

We attended the winter user conference as prospective users of ChARM EHR. We were delighted to meet the folks in person that we had been conversing with on the phone and through email. In addition to the material provided in the structured presentations, we found the availability of their engineering, support and executive teams for one on one conversations extremely valuable and were a key decision point in our choosing ChARM EHR for our practice.

I write this recommendation of ChARM EHR with joy. It is a truly unique EHR platform that allows me great flexibility in documentation and management of my holistic pediatric practice. In this system I am able to document vaccines and conventional medications as easily as supplements and other holistic/integrative therapies I use.My families have enjoyed the patient portal and the secured communication tool and access to their children's health records it provides. The ChARM management team has been wonderful and very responsive to specific requests we have had for development of individualized templates and other features within the system.

I was at a MAPS conference, speaking with other physicians about EHRs they were using in their practices. Over and over I got great feedback about ChARM EHR. These physicians were telling me that I’d be able to design what we wanted out of an EHR and it would save my practice a lot of money for better service.I decided to give ChARM EHR a try.

The ability to work within one system for billing and accounts receivable, as well as charting for the providers on staff, is a time saver! You don’t have to manoeuver back and forth with 2 systems. One login is all that is needed, all within one application. It is extremely easy to use for the providers, and for staff from all departments. The home page allows access to all aspects of ChARM from one location. One click on an icon and you are there!The claims process for billing is quite easy to use. The e-claims package is a must! The ability to chart, invoice, submit a claim all from "in-house" is a money saver, especially for smaller clinics but also for a major group.The front desk loves the fact that they can check patient’s insurance eligibility right at time of the appointment. This is a great feature, as again you can avoid a rejection at a later time from the payer. The ease of appointment taking, patient portal, online appointments, so many great features, I can’t express how much is within this electronic health record system!. ChARM EHR has been a great choice and has helped us grow our clinic business in just one year of use! Love this system!!!

It has been a year since you took over our claims billing. We've had some bumps and bruises along the way, but I feel we've been very successful overall. I thank you for your prompt addressing of issues as they arose, and for the prompt adding of features to better manage invoices and payer information for patients from within ChARM. In short, I just want to say "thank you!" for all your hard work this year -- it has been an enormous help to me to get out from under the billing, so that I could focus on other areas of the business. Again, thank you, and I'm looking forward to an even more successful year two!

Billing Platform from ChARM Health assisted my business by making claims process more cohesive and easy to navigate. It has been easy to customize ChARM Health and I anticipate the system is capable of doing even more that I am aware of! My clients find the EHR easy to use and have converted most of my clients to the software without much trouble.