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CGI Case Studies

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    4.7 / 5.0
    Customer References9 total
    About

    ANEGIS Consulting are specialists in Microsoft Dynamics 365 systems. Their experts have completed successful implementations in over 200 companies. They design, build and deploy business management systems for a wide range of medium to large companies. Their teams of solution architects, consultants, developers, trainers, testers and technical support staff are dedicated exclusively to Dynamics 365, putting us at the forefront of advanced development with vertical market expertise in manufacturing, distribution, professional services, retail, media and advertising.

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    4.7 / 5.0
    Customer References4 total
    About

    Outsource IT is Denver's leading Information Technology services company offering a full range of technology services for small to medium sized businesses. You can rely on us to be your IT department, your graphic design center, your digital marketing agency, your web and software developer, and someone you can rely on to safeguard your data and guide you with technology planning.

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    4.7 / 5.0
    Customer References20 total
    About

    Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%

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