242 Cerner Testimonials

"With our previous vendor, to do every narcotic transaction for the previous day was taking hours, and we’re not a very large facility – so for a larger facility it would be even worse. With the new reporting, my time is cut more than in half."

"We would create WWW lists. What are we going to do, who is going to do it and when will it be done. After that, we worked hand in hand for months, listening to their needs. This process created confidence that we were going to live up to our word."

"It's about providing value by using clinical decision support tools. By using alerts, rules and modifications, we deliver value for the patient, and also provide financial benefits, reduce payer denials and improve the patient experience."

"Improving the platform in which we all work from is how we improve patient care."

"A big part of the decision to bring Cerner in and partner for Network Assurance was to get the skills and the resources to truly take a deep dive in our network, figure out what the problems were and understand how to fix those problems."

"Our network engineers have standardized equipment throughout this system so that they have better monitoring tools and we have fewer opportunities for failure. They recognize problems before they become a severe and impactful problem for our end users."

"The results have been quite good. We had a decrease in mortality — which is the biggest thing — from sepsis. We already had a low rate, but we actually dropped the rate by about 25 percent more."

"My hat’s off to all of the people at the organization that really worked hard to make this happen. Our patients and our community are the people that really benefit from it, and it’s great to see, and it’s great to be part of that."

"We used Cerner Clairvia acuity scores to determine what types of patients would be appropriate for the IMCU. With this information we then met with system leaders and physicians to create policies and guidelines for the IMCU. We also created a new level of education and training for the IMCU nurses."

"Clairvia is shining a light on how we look at staffing for budgetary reasons. It helps us see the changing needs of our populations. Banner’s goal is to figure out how to redesign staffing models to meet our patients’ new needs and put this information together to affect the 2018 budget."

"Before Preventive Care Advisor came about, we tracked AWVs internally, but with the Preventive Care Advisor, we have simplified that tracking process and I can see what the patient’s options are for screening tests and annual exams right there in the EHR."

"From a technology standpoint, this was an easy implementation. The process and provider education piece was what took more legwork. Changing behavior is never easy, but when we were able to show our providers the tools to make their workflow easier and the improvement in their overall productivity through the utilization of the tool, we started to gain traction."

"We looked at about 15 EHR vendors. We wanted to build a record that met our needs, not one built by someone else, which would have been a requirement with other vendors."

“Cerner worked with the Children’s National revenue integrity team and billing team to make it happen. It has been a fantastic value-add overall.”