"As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us. Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner although we would like to see the ability to configure XIA Configuration to scan and document custom items."