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“The objective was to reduce the amount of time that staff members spent searching for items, as well as ensure that excess inventory is not ordered to replace assets thought missing that were, in fact, onsite. A recall of IV pumps, of which Geisinger had hundreds, required that every pump within its facilities be located and replaced—a very laborious process. We had to take all of them out of the system…to have an event of this magnitude going on, without RTLS, is very time-consuming. We had a flurry of activity around it. If the IV pumps had been RFID-tagged the process would have been considerably easier, since personnel could simply have searched for all of the pumps in the software and then be directed to each. During the selection process, the Geisinger team liked [CenTrak’s] hybrid solution…and the fact that the technology would not be using the Wi-Fi system to transmit data. The location information is what we are after,’” Capatch states. “It is the workflow from end-of-use to ready-to-use we can’t manage today…when fully integrated, [the system] will notify logisticians that a particular pump is ready to be cleaned once it is placed within the designated ‘dirty location,’ and the logisticians will then clean the pumps and distribute them to the areas with the lowest clean par levels.”
“The RTLS technology is part of Group Health’s Integrated Care and Facility Design (ICFD), designed to serve patients more efficiently. According to Group Health, the technology is being utilized to transform the patient experience. For example, the waiting room has been nearly eliminated, since patients will proceed directly to a care room instead of waiting within a public area. Rather than a patient having to visit a laboratory to have blood drawn, or to receive a shot, a mobile lab can serve the patient within the care room when needed. In the future, the company notes, the clinic intends to enable a patient to receive visits in the same care room from a pharmacist (for medication consultations), as well as from the business office (to make a payment), prior to completing his or her appointment.”
TeleTracking Technologies, the world leader in automated patient flow, has applied proven principles of logistics management to hospitals and health systems to help them enhance patient care, improve financial performance and gain competitive advantage. TeleTracking has combined its industry-leading patient flow software, process design expertise and analytical acumen with the most accurate RTLS system available to create a Real-Time Capacity Management™ platform that lets executives manage their hospital or health system as events unfold. The enterprise platform gives decision-makers complete transparency and visibility of the hospitals operations, plus instant access to the information they need to manage their physical operations for maximum efficiency.
Intelligent InSites, Inc. provides automation solutions for the healthcare industry. The company offers InSites Enterprise Visibility Platform, a healthcare solution that includes patient flow optimization, asset and inventory management, business intelligence, lean environment and Six Sigma, staff duress, positive patient identification, temperature monitoring, workflow and task management, wireless nurse call, security and access control, wander prevention, bed management, disease control, and regulatory compliance applications. It also provides applications consulting, implementation, hosting, training, and support services.
Q-nomy has been developing, selling and implementing software solutions that help organizations optimize the customer experience in their branches or stores. Q-nomy’s software tailors the individual experience of visiting the store or service center, from entrance to exit, to the customer’s personal background, expectations, and needs – and at the same time allows the business to use this experience as a platform for targeted multi-channel messaging and advertising.
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