“The RTLS technology is part of Group Health’s Integrated Care and Facility Design (ICFD), designed to serve patients more efficiently. According to Group Health, the technology is being utilized to transform the patient experience. For example, the waiting room has been nearly eliminated, since patients will proceed directly to a …

“The quality of veteran care and improving the delivery of our healthcare services are the driving forces behind implementing the RTLS solution,” said Kimberly Brayley, director, RTLS Project Management Office, Veteran Health Administration. “Leveraging state-of-the-art technology allows VA to decrease operational costs and increase efficiencies, satisfaction and quality healthcare delivery.”