Cegid understands the challenges that retailers today face. Cegid combine industry expertise with best of breed technology to ensure retail success. Cegid is a global provider of vertical business solutions with revenues of more than 260 million Euros and 2,000 employees worldwide. Cegid has 25 years experience in retail, and works with more than 1,000 retailers of all sizes, from boutiques to large chain stores. It also works with retailers in all industries, including apparel, jewelry, footwear, toys, etc
As a relatively small family company, we wanted technology that would help right across the business, from production right through to selling on to the consumer, yet without too much complexity and expense.
Having a single centralized database managing the flow of merchandise, customer and sales data across all our distribution channels real-time was key for us. It also gives us the ability to continuously track and run reports on our sales and activities worldwide.
We finally have a handle on price changes, especially during promotional periods. Using the Web Access technology, we can update information on the entire network with just a few clicks, as well as install new versions of the software or even new point-of-sale terminals. Yourcegid Retail also enables us to optimize promotional operations and effectively manages our customer loyalty programs across Europe.
Cegid’s SaaS model will give us a single unified retail solution, resulting in a significant improvement in customer service and functionality; and for the future, this will allow development towards a broader set of Omnichannel opportunities, and easy integration to other systems.
We chose to work with Cegid because of its expertise in fashion and its international reach. Cegid is present in all the local markets we operate in and the software is highly flexible, giving local support in the relevant languages and lots of specific tools already configured for each region. Following local regulations is one of the greatest challenges in Asia, so Cegid proved to be a ‘one-stop shop’ for our overseas activity.
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