Having a single centralized database managing the flow of merchandise, customer and sales data across all our distribution channels real-time was key for us. It also gives us the ability to continuously track and run reports on our sales and activities worldwide.

The challenge was to find a software partner who understood our business, shared our passion for retail and had the ability to support our US expansion.

We chose to work with Cegid because of its expertise in fashion and its international reach. Cegid is present in all the local markets we operate in and the software is highly flexible, giving local support in the relevant languages and lots of specific tools already configured for each region. Following local regulations is one of the greatest challenges in Asia, so Cegid proved to be a ‘one-stop shop’ for our overseas activity.

As a relatively small family company, we wanted technology that would help right across the business, from production right through to selling on to the consumer, yet without too much complexity and expense.

Despite the current market conditions, this is what will enable the company to secure long term growth.

Cegid’s SaaS model will give us a single unified retail solution, resulting in a significant improvement in customer service and functionality; and for the future, this will allow development towards a broader set of Omnichannel opportunities, and easy integration to other systems.

The solution from Cegid will allow us to unify our store systems on one platform. This will not only provide consistency in terms of a single view of stock and customer data but, because of Cegid’s global experience, it will also allow us to centrally deploy the system while guaranteeing compliance in each market.

Overall the Cegid retail software solution is very user friendly. Once the software was configured to our needs, it became a real asset for my account. I was able to reduce my labor costs and increase profits by using the software’s auto replenishment functionality. This software package has a lot to offer and each year we learn more about it. The additional things we learn, we put to use and our efficiency increases each year as we grow with the software.

We finally have a handle on price changes, especially during promotional periods. Using the Web Access technology, we can update information on the entire network with just a few clicks, as well as install new versions of the software or even new point-of-sale terminals. Yourcegid Retail also enables us to optimize promotional operations and effectively manages our customer loyalty programs across Europe.

Moving to cloud allowed us to save thousands per year in data center costs related to hosting our own application as well as the peace of mind in knowing all is being backed up.

Yourcegid Retail is changing the way we are thinking. SHAN is continuously discovering new functionality and possibilities. It is a confirmation that we made the right choice.

JDS Solutions, a Cegid Company will allow us to be both competitive and successful as we expand our commitment to store growth.

The Cegid solution allows us to conduct simulations within three minutes. We can plan ahead without taking risks and have our factories up and running 12 months a year.

We looked at other solutions, but the offering from Cegid was the most compelling. We’ve remained with them ever since.”In 2016, the company implemented new Enterprise Resource Planning (ERP) software, and assessed its retail solution as part of the process. We evaluated other retail and POS providers carefully, and made the decision to stay with Cegid, upgrading to their latest offering, Yourcegid Retail Y2, including, POS, mPOS, merchandising, replenishment, CRM, loyalty, pricing and promotions, business intelligence, as well as other modules module.

They’re a trusted brand around the globe, serving many of the world’s best- known retail and that is an advantage for us. They share tips and best practices with us that help us better position and promote our brand. When we’re asked by peers, who are struggling with their retail and POS systems, what we use, we systematically recommend Cegid.

Our customers are truly global travellers, so we want to make sure we make the shopping journey as seamless as possible, delivering consistent customer experience, no matter which country they are in and in which channel they choose to shop. As a premium brand operating in multiple territories, we needed a robust omnichannel solution that could not only deliver functionality across our markets and sales channels, but also one that could scale internationally too. We were already aware of Cegid’s proven international track-record as a SaaS provider – this, combined with the well-rounded capabilities of its Yourcegid Retail solution, made it an easy choice as we look to centralise our systems and provide consistency across our global markets as we go live with the implementation in April 2018.