“With Catchpoint, we can review our historical test data to see if there was a network availability issue that may have impacted a customer’s performance, or we can see that we have a hosting issue and can focus our efforts there. Catchpoint gives us information to demonstrate that we are …

“Customers need to see more and more about why you’re good, where you are good, and have truly independent metrics of how well their digital delivery is performing against the accepted norms. Being a cloud platform provider, our team needs to see where we are doing well and where we …