“ServiceNow is committed to redefining how people work with AI, and voice is a critical part of that future. Cartesia’s state-space models bring enterprise-grade speed and quality to our AI Voice Agents. By combining the power, security, and speed of the ServiceNow AI Platform with Cartesia, we’re making it possible for businesses to deploy secure, scalable voice agents that can understand, act, and adapt in real time.”
"Using Cartesia's generative voice API, Sonic, we’ve strengthened Cresta AI Agent to move beyond rigid scripts and towards delivering empathetic, human-like conversations that accurately represent customer brands and their commitment to excellent customer service. Sonic empowers Cresta AI Agent to resolve complex issues effortlessly, helping our customers gain real value from their AI investment and significantly improve their NPS and CSAT scores."












