“Our business is currently experiencing a period of growth and we engaged Carpedia with the intent of fully leveraging future opportunities. Although we had a pre-existing continual improvement focus, the practical reality was that our management team was too often occupied with day-to-day responsibilities to dedicate the time required to …

“The project led by Carpedia Hospitality has been a catalyst for many positive changes throughout the property. In addition to introducing best-in-class labor controls, my management team challenged a number of our operational processes and further embedded our mantra of being the industry leaders when it comes to continuous improvement.”