“During the pilot, we’ve gotten our discharge to out-the-door time under our goal of two hours. The throughput has been significant because we’re able to turn those beds over. Tasks are taken away by the virtual nurse and the bedside nurse has more time to do patient care and practice at the top of their licensure.”
“The personal nature of two-way video breaks through the glass. That human connection makes all the difference. HCAHPS scores are 20% up across the board and there’s something magical about that as we look at how to differentiate ourselves as a health system.”












