“We are constantly looking for innovative ways to differentiate our services and to add value for our customers. We realized that we could save our customers millions of dollars in recovered downtime not only in print fleet management costs but in other areas of our customers’ businesses such as conference room technology utilization.”
“We service production equipment and customer-facing kiosks in thousands of retail locations that require high uptime. We wanted to enable our technicians to diagnose and resolve issues the first time, whenever possible. With CareAR we are now able to capture and use senior technician know-how to enable our entry-level technicians to troubleshoot and execute repairs with CareAR’s Assist solution from anywhere. We proved for ourselves working with the CareAR POV services team that deploying CareAR can improve first-time repair rates and enable our technicians to do an even better job for the customers we support. The POV experience with CareAR truly helped us make an informed business decision.”









